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Query regarding file size and resolution of scanned signature& thumb impression?

The new interface for the AFCAT 2018 does not have any information about size and resolution of the scanned signature and thumb impression. They have provided instructions only for the photograph of the candidate( i.e 600*600 min & 1200*1200 pixels, square not rectangular). I have filled the form according to their instruction. And in the application preview the thumb impression don’t look proper, so as my signature. Moreover the afcat cell does not respond easily their contact numbers are always engaged(busy). I am afraid that my application will be not accepted due to photographs, signs. Can anyone suggest me a solution to this?

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